Privacy Policy

Last Updated:

Introduction

Welcome to Calmfrglowel. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our curtains and textile decor products.

Information We Collect

We collect information that you provide directly to us when you:

  • Submit inquiries through our contact forms
  • Schedule design consultations for curtains and textile decor
  • Place orders for our products and services
  • Subscribe to our newsletter or promotional communications
  • Communicate with our customer service team

This information may include your name, email address, phone number, physical address, and details about your curtain and textile decor preferences.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders for curtains and textile decor products
  • Provide design consultations and customer support
  • Schedule installation appointments and measurements
  • Send you updates about your orders and our services
  • Improve our products and customer experience
  • Send marketing communications (with your consent)
  • Comply with legal obligations

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, we process your personal information based on the following legal grounds:

  • Contractual Necessity: To fulfill our contract with you, including processing orders and providing services
  • Legitimate Interests: To improve our services, prevent fraud, and ensure website security
  • Consent: For marketing communications and non-essential cookies
  • Legal Obligations: To comply with applicable laws and regulations
  • Vital Interests: To protect your safety or the safety of others

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist in delivering our curtain and textile decor products
  • Installation professionals who need access to your address
  • Payment processors for secure transaction handling
  • Legal authorities when required by law
  • Business partners and affiliates for operational purposes
  • In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data during transmission
  • Secure storage systems with restricted access
  • Regular security assessments and updates
  • Employee training on data protection practices
  • Incident response procedures

However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Right of Access: Request a copy of the personal information we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete information
  • Right to Erasure: Request deletion of your personal information under certain circumstances
  • Right to Restrict Processing: Request limitation of how we process your information
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests or for direct marketing
  • Right to Withdraw Consent: Withdraw consent where processing is based on consent
  • Right to Opt-Out: Opt-out of marketing communications at any time

To exercise these rights, please contact us using the information provided in the Contact Us section.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer your information internationally, we take appropriate safeguards to ensure your data is protected, including:

  • Using standard contractual clauses approved by data protection authorities
  • Ensuring the receiving country has adequate data protection laws
  • Implementing additional security measures as necessary

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:

  • The nature of the information and the purpose for which it was collected
  • Legal and regulatory requirements
  • Our legitimate business interests
  • The need to resolve disputes and enforce agreements

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Third-Party Services

Our website uses various third-party services that may collect information about you:

  • Google Ads Conversion Tracking: We use Google Ads to track conversions and measure the effectiveness of our advertising campaigns. Google may collect information about your interactions with our ads.
  • Google Ads Remarketing: We use remarketing services to show you relevant advertisements on other websites. This service uses cookies to display ads based on your previous visits to our website.
  • Google Analytics: We use Google Analytics to analyze website traffic and user behavior. This service collects information such as your IP address, browser type, and pages visited.
  • Google Maps API: We use Google Maps to display location information. When you interact with maps on our website, Google may collect information about your location and usage.

These third-party services have their own privacy policies. We encourage you to review their policies to understand how they collect and use your information. You can opt-out of certain Google services by visiting Google's privacy settings.

Use of Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and provide personalized content. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our website.

You can control cookie preferences through your browser settings or our cookie consent banner. For detailed information about the types of cookies we use and how to manage them, please see our Cookies Policy.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any significant changes by:

  • Posting the updated policy on this page
  • Updating the "Last Updated" date at the top of this policy
  • Sending you an email notification for material changes (if we have your email address)
  • Displaying a notice on our website for significant updates

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Calmfrglowel
204 5th St, Rawlins, WY 82301, United States
Phone: +1 307 328 5833
Email: feedbackY3mxs9K1m